AI client acquisition for logistics
Every shipment query answered.
Every time zone covered.
An AI agent that handles shipment queries, booking requests and customer updates around the clock, tailored to logistics. It scales with your volume and never sleeps through a time zone.
The problem
"Where's my delivery?" is half your inbound. None of it needs a human.
Sound familiar?
- Customers in three time zones, an office staffed in one.
- Booking requests queue behind status chasers on the phones.
- Volume spikes bury the team; quiet weeks pay for idle cover.
- Updates go out late, so customers ring again, so updates go out later.
What changes
- Real-time status answers in seconds, without a human lifting the phone.
- Bookings taken and confirmed while your team moves freight.
- Capacity that scales with volume, up and down, automatically.
- Proactive updates that stop the second and third call happening at all.
What you get
Around the clock, across time zones, at any volume.
The agent fields the routine traffic so your operations team can run the operation.
Answer status queries
- Real-time shipment status in seconds, any channel
- Proactive updates on delays before the customer asks
- Exceptions escalated to your ops team with full context
Take bookings 24/7
- Booking requests captured and confirmed around the clock
- Details collected completely, first time
- Quotes routed to the right person with nothing missing
Scale with your volume
- Peak-season spikes absorbed without extra headcount
- Every time zone covered without a night shift
- Real-time view of query volume, topics and response times
How it works
Three steps. You only do the first one.
- 01
Talk to us about your operation
Lanes, volumes, systems, where the phones melt. Every logistics operation is different, which is why the price is scoped rather than listed.
- 02
We tailor the agent
Wired into your tracking and booking flow, speaking your customers' language, with wording you approve before launch.
- 03
The routine traffic disappears
Status queries answered, bookings captured, updates sent. Your team runs freight instead of fielding calls, and you see it all in real time.
The agent won't unstick a port strike. What it does is make sure your customers always know where things stand, without your team repeating themselves all day.
Pricing
Priced to your operation.
Volumes, lanes and systems differ too much for a list price. We scope it with you and agree a fixed monthly price up front.
Logistics AI Agent
Scoped to your lanes, your volumes and your systems.
Custom
- AI agent tailored to your operation
- Shipment status answered in real time, 24/7
- Bookings captured and confirmed around the clock
- Every time zone covered, no night shift
- Scales with seasonal volume, up and down
- Fixed monthly price agreed before launch
Straight talk
Honest answers before you book.
Why is the pricing custom?
Because a four-van courier and a freight forwarder with three offices are not the same job. We scope it against your volumes and systems and agree a fixed monthly price before anything goes live.
Can it actually tell customers where their shipment is?
That's the core of it. The agent is wired into your tracking so status answers are real answers, in seconds, not a promise to call back.
What happens with a genuinely difficult customer or shipment?
Escalated to your ops team immediately, with the whole conversation and shipment context attached. The agent absorbs the routine so your people get time for exactly these cases.
Ready when you are.
Two minutes on the form, or fifteen on the phone. No pressure, no jargon. If we can't help, you'll be told straight.