For UK Recruitment
Your candidate replied at 11pm. You replied at 9am. They're gone.
Recruitment is won in response time and lost in silence. We fix the five moments between the first message and the placed hire still sitting at the desk in month six.
The five moments
Where agencies win or lose the placement.
#MomentFailure todayWhen it works
M1 Candidate first reply Candidate messages at 11pm. Consultant replies at 9am. Candidate is gone. "Got a reply within 10 minutes, even at 11pm. Felt like it mattered."
M2 Client brief capture 30-minute call. Notes lost. Half the shortlist is wrong because of it. "Three follow-up questions in writing the next morning. They got the brief."
M3 Shortlist delivery 5 CVs dumped in an email. Client ghosts for a week. "Shortlist with a one-line take on each candidate and why. We picked two in 20 minutes."
M4 Interview logistics Back-and-forth on Outlook. Candidate goes dark after the second reschedule. "Two slots offered, I picked one, calendar invite was in my inbox before I closed the tab."
M5 Post-placement Invoice. Silence. Candidate leaves in month 5. Consultant hears nothing. "30-, 60-, 90-day check-in. They caught a problem at 60 days I didn't know I had."
Next step
Want a recruitment scorecard?
Two minutes, six questions. Your estimated monthly bleed.